FAQs (FRIQUENTLY ASKED QUESTIONS)
DTS Trading is a global supplier and distributor of a wide range of hygiene disposables and textile products. In operation since 2008, DTS Trading has built a fruitful cooperation with UK, European, Asian and African partners. Having started as a small trading operation, DTS has expanded year on year and now holds a headquarters in the UK, as well as storage and distribution facilities in France and Eastern Europe.
Can I visit the warehouse?
Yes, feel free to give us a call and we would be happy to arrange an appointment, whereby one of our sales team can meet you at our sorting facilities in Stokenchurch or Linselles, France.
How can I find out your prices for specific products?
Please send us an email and we will be sure to respond with information outlining our various offers as well as a price list. Alternatively, give us a call.
What are your payments terms?
All our pries given are ExWorks. For majority of orders we only accept payment terms of 100% TT in advance in the requested Bank Account of DTS Trading Inc. Ltd. Please feel free to contact us with regards to the payment terms for your order.
What is the lead time on an order?
It is completely dependent on the specific nature of each individual order. Once we are aware of the product you are interested in, as well as the quantities you are looking for, a member of our sales team will be able to give you an accurate estimation on lead time.
Does our order include transport and delivery costs?
No, all quotes will be ExWorks, however, if you would like to be given FOB, CFR, or C&F prices, please contact us and we will provide you with an amended quotation as soon as possible.
Can you provide logistical services?
Should you want us to arrange shipping or trucking of your order, this is not a problem. We get great rates from our very reliable logistics partners based in the U.K. and France.
Can you provide the necessary documentation to clear goods at customs? (e.g. EUR. 1 movement certificate, Certificate of Origin, Declaration of Conformity)
For many of our products we can supply various forms of documentation to aid in clearing your orders through customs. Please contact us for information as to the eligibility of you order to receive further documentation.
What are your minimum order quantities?
Our order quantities very throughout our offers. Please contact for information regarding minimum and maximum order quantities for any relevant products.
How do I get samples?
Please feel free to request samples of our products. All we require is a courier account number from the customer and we will arrange for the samples to be collected that day. If you do not have a courier account number please feel free to contact us and we will endeavour to find a solution.